Padilla also likes the idea of incentives. "I wish I could get a position like that." Light rail rider, Robert Soto says he's sold. "You can get the CDL on the job, and the contractor will actually pay for the CDL," she said. To attract new workers, Tierney says contractor First Transit is offering a $5,000 sign on bonus, full benefits, and you don't need a commercial driver's license right away. "It's a great way for you to be able to stay up-to-date on service as well as plan your trips in real time," Tierney said. There, Tierney says people can get updates on canceled trips and track buses and light rail in real time. In the meantime, they encourage riders to download the Valley Metro App. "We know what an inconvenience that is for our riders." "We're working to build that service back up and get those operators back in the seats so we don't have missed trips," Tierney said. Tierney says the shortage has forced them to cut between 8% and 10% of scheduled trips thus far. "We've also lost operators to resignation," she said. "Covid had a lot to do with it," said Susan Tierney with Valley Metro.
PHOENIX AZ LIGHT RAIL ROUTE DRIVERS
That missing route may be due to the fact that Valley Metro currently has 90 contracted positions to fill, most for bus drivers and light rail operators. "I remember waiting for a bus for 30 minutes and then waiting anther 30 minutes because the first one didn't show up," she said.
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Living in downtown Phoenix Crystal Padilla uses public transportation all the time and says she has noticed a difference in service since the start of the pandemic. Valley Metro is short so many drivers it's forcing them to temporarily cut some bus and light rail routes. PHOENIX - The pandemic is still directly impacting jobs and the public transportation system.
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